Data Capture Process

We at DataNZ have developed a proprietary data processing management system (DPMS), which is tailored towards the many data capture processes that we adopt to suit our customers data conversion requirements. The DPMS is a versatile tool, allowing for data entry from a simple single-key data entry process to a triple-key / triple-compare data entry process which guarantees 99.999% accuracy. Data can be entered from printed materials or from scanned images.

DPMS has a provision to validate the data against a set of rules which is either provided by the customer or established by analysing the documents. The DPMS workflow has in-built security features that take into account our data security policy which is in accordance with ISO 17799. All data keyed-in is automatically encrypted and secured thus preventing loss, modification or misuse.

Process to guarantee 99.995% accuracy (Double-Key, Double-Compare):

1.  Key 1:  One operator keys in the data. Output is encrypted.

2.  Key 2:  Same as above with a different operator.

3. Compare 1: The Compare 1 operator compares the Key 1 against Key 2 output and the software highlights areas of mismatch which are then corrected by the Compare 1 operator based on the original source document.

4. Compare 2: The Compare 2 operator compares the Key 2 against Key 1 output and the software highlights areas of mismatch which are then corrected by the Compare 2 operator based on the original source document.

5. Reforms: This is a background process wherein the DPMS software matches the compare 1 & 2 outputs character by character. Any mismatch goes to the audit queue.

6. Audit:  Audit teams check any mismatched output with the source documents and correct them.

7. Random QC: 10% of the output is checked at random. If quality level is less than 99.995%, the entire output is rejected and sent back to Key 1 & 2 process.